You can inspect your order when it arrives. If you refuse to receive it, hand the product back to the courier in the same condition and only the shipping fee is paid.
Exchanges and returns are accepted within 14 days of delivery, as long as you keep the shipping receipt and the product is unused, free of defects and in its original condition. Shipping fees for exchange or return requests are paid by the customer.
If the exchange or return is because of a defect or a wrong description, Hijab covers the extra shipping costs.
Personal-use items such as bandanas can't be exchanged or returned; please inspect them with the courier on delivery.